It is seldom that I feel compelled to write to any company regarding the services provided by one of their employees. However, in our situation, I feel that we must.

In May of 2021, my husband and I contacted Mr. Michael Bach to interview him as a potential representative for our purchase of our first fairly large sailing vessel. We had already spoken to several brokers but did not feel that they possessed either the knowledge or professionalism that we knew we would require. We were searching for an individual with a great attitude; a polished and professional command of language; extensive sailing knowledge and experience; as well as a deep understanding of the "rules" of yacht sales, management and decorum to assist us in a process that has become at least ten times more difficult and complicated than we ever imagined.

After a spirited discussion with Mr. Bach, we felt very comfortable that his knowledge, experience and attitude were the combination we had been looking for. 

We were wrong. 

Michael not only met, but exceeded our expectations in every way.

I am ecstatic to say that Mr. Bach exceeded every expectation we had of our broker during; and subsequent to; our purchase experience. He is the consummate professional, to the extent of staying patient with over nine months and a library's worth of questions, (no small feat). He has the rare gift of discernment and was able to ferret out issues with the selling broker that gave us a competitive advantage in our negotiations, with which he is a master. He is knowledgeable about the smallest details, as well as being vastly connected with and able to connect us with other high-quality specialists as were needed. He was responsive on a level that we have almost never experienced with any of the so-called "professionals" we have worked with; (and there have been many); responding to calls, texts and emails that were sent at all hours of the day and night. He would respond as soon as he was able; usually immediately; and always with either a direct answer or a resource where we could find an answer. We felt completely confident that he "had our back' at every turn. We especially appreciated that Mr. Bach did not try to "bluff" his way through anything he was not sure of; he is the rare individual who is secure enough in himself and his abilities to say, "I don't know", always followed by "but I know who does". What a gift.

We closed our transaction at the end of December 2021, and Mr. Bach continues to be on speed dial (although we are sure he would prefer not). However, as the true pro that he is, he continues to be patient and help us with the various challenges of yacht ownership, and particularly this yacht, for which we are incredibly grateful.

Michael was relentless in his search to help me find the exact boat I was looking for. His communication was excellent, keeping in touch by email and telephone, but at the same time, never overbearing. The ultimate review questions should always be: Would you use him again? Absolutely... I highly recommend his services.

I wanted to thank you for all the work and energy you have put in to find us the boat we like. It is truly appreciated all the time you spent asking questions, getting to know my wife and I, so you could find the boat that works for us. Your experience was crucial as we didn’t know the questions to ask, and your patience with me bugging you, you never flinched. There was never a dumb question, although I probably asked a lot of them. When you finally found the right boat, we were on the same page and I immediately fell in love with it. I found out that finding a boat and purchasing a boat are two different things. Your experience with the local community of expert surveyors was crucial to identifying a couple of issues that could have cost me thousands if these experts did not come aboard. Working with the selling broker, you reduced the bottom line and eventually ended up with our offered price and not the negotiated price, saving me more money to fix some of the little things on a preowned boat. Your help didn’t end there. Your expertise in boat systems has helped me learn the systems on my boat.  In addition to spending time with me after the sale, to ensure that I had a decent handle on the boat, and how it responds to different inputs. Having been to almost every port and anchorage in Puget Sound,  your expertise is priceless and we appreciate you sharing this knowledge with us and hope to keep in touch, which I know we will. It is not too often that you hear your broker talking to someone and he says I am with my client/friend, and friends are what we have become. Again, thanks for all your help getting through this sale, it is deeply appreciated.

Aleks found the boat I was looking for. It is an Ocean Alexander 90. I had a terrible seller who didn’t want to perform under the conditions of the contract. Aleks kept the deal–the purchase rolling. At the time of sale, neither the seller nor the seller’s broker was present. Aleks was there. Ever since, when I have had a request for some help, Aleks made himself available to talk to me and get me the right person. The captain I have on my boat now came to me by way of Aleks. I bought the boat almost 3 years ago.

Your service was indeed 5-star and you more than delivered on your promise, as we ended up selling the boat for more than we had originally accepted with one buyer which didn't pan out!