Jeff Erdmann

I would like to give you some feedback on two of the most pleasant and hard-working individuals that I had the pleasure to work with.

I’m sure you have heard this many times and I am not telling you anything that you already do not know however, it is important to pass on kudos when one receives excellent customer service.

My yacht broker, Jeff Erdmann goes above and beyond in his communication and follow through to include getting his hands dirty. My only regret was not having Jeff as my primary yacht broker when I first listed “Koukla” over a year ago. Jeff epitomizes outstanding customer service.

Matthew Morrison has been an amazing asset as well going above and beyond throughout the last 15 months, always being there for me as I traveled around the world. 

Jeff and Matthew are truly amazing assets for the Denison brand.

From day one, working with Jeff Erdmann was something a bit different.  If you are a boater, you most likely have run into brokers who are pretty high on the 'never care to talk to that person again.'  Jeff was different, and it wasn't just that he was attentive and demonstrably conscientious, we were having conversations at a distance, which by most situations, would have made working with a broker a very painful activity.  

Jeff is someplace in Florida in the US and I live on the island of Mallorca, off the coast of Spain in the Mediterranean.  After countless emails back and forth, and shedloads of questions from me, Jeff had pretty much impressed me as someone I might want to deal with.  We flew over to the Caribbean (the boat was located in St. Martin) and after seeing the boat for the first time, I contacted Jeff and explained the speed with which I wanted to make all this happen.

Jeff, who to be fair, undoubtedly does have a life, and recognizably does have other clients, explained that my timeline was going to be problematic for him to breakaway and fly down to work all this through.  After another phone call, Jeff worked out how we could buy the boat, whilst at the same time, working with the broker (Jeff), but never actually meeting him face to face.  Within a few days, everything had been worked through and after what seemed at the time to be piles of papers to be signed, I ordered a wire transfer and sailed away on my new boat.  

The big question is whenever one works with a broker is, 'would you recommend this broker to anyone else?  Or even more importantly, would you recommend this broker to a good friend?"  My answer is that I most certainly would.  

Jeff's experience in the industry, along with his strong sense of ethics, make him a unique resource.  He sold our Passport 47 in a difficult market and obtained a fair price.  He capably used the market statistics to help us maintain a proper balance between a seller’s expectations and the reality of the market.

We trusted and relied on his years of knowledge and experience and we were not disappointed.  Jeff also referred reliable resources to complete work/improvements on the boat during the sale process and it was clear that he felt his responsibilities were not complete until he had a happy client. 

I have had the pleasure of serving on the F.Y.B.A Board of Directors with Jeff Erdmann for 3 years and Jeff deserves not just a recommendation or endorsement, but outright applause for his hard work and his ethics are beyond reproach. His efforts and diligence regarding implementation of the Florida legislative amendment of the tax code to institute the sales tax cap of $18,000 on vessel sales was nothing short of tireless. Thanks to his direction and vision, boat purchasers in the State of Florida pay less and the Department of Revenue reaps more net revenue annually. I know Jeff to be very knowledgeable in the brokerage field and have had nothing but good experiences with him.